In many industries, there is a significant uptick in business in the summer. People travel, wander and are eager to...

Walk into any store or small business, and how you are greeted and served matters. It can actually make or break your...

The research is clear, for those in any industry, but in particular, in the tourism, hospitality, health, beauty and...

Reviews matter. According to Invespcro, 90% of consumers read reviews before visiting a business and 88% of consumers...

If you are a business with customers, you are bound to get negative reviews. Indeed, no matter how attentive, how well...

As a convenience store owner, you may have gotten used to the hum-drum of business. People come in for a set product...

In many industries, there is a significant uptick in business in the summer. People travel, wander and are eager to...

Airline hostesses, pilots, cable repairmen, postal workers, and nurses. Does it really make a difference that they all...

Want to find, book and review a beauty salon? Times have sure changed from doing that in 1955. Today, the hair and...

There is increasing evidence that customers do not always prefer online shopping. According to recent studies and a PWC...

Boosting business in the summer?

Consider these hot renovations and small changes to your restaurant or cafe

While some...

So you want to build a team? Top tips for hiring 

Building your all-star team is one of the most important tasks there...

Christmas and after holiday sales are huge boons in just about any industry every year. But managing a successful...

Christmas season is big in Europe. And in fact, with the advent of Amazon and other online retailers offering Black...

As a small business owner, keeping your staff happy is key. The important and often difficult part is knowing what to...